Job ref no.: CT3128010-01#7181

Logistics Executive - Plan & Book (Temporary for 6-month contract)

HAVI Freight Management Limited

Key Responsibilities:
  • Timely verification of the ship plan to ensure all data are available to kick off the planning process.
  • Ensure timely planning of ship plan, including coordinating and verifying shipment timeline against products availability.
  • Collaborate with customers/ suppliers and internal stakeholders to ensure that the load plan is achievable and ease to execute.
  • Manage and capture planning deviation, thereby identify opportunity for improvements, hence, work on solution and implement solution as part of efficiency gain.
  • Ensure timely execution of order management, including timely and accurate purchase order processing, placing orders with suppliers, confirming orders to customers, preparing and consolidating relevant shipping documents to the customers and etc.
  • Monitor and compile order management related data for the purpose to support the process of exception handling, such as Change of destination, Detention-In-Transit, Air freight and etc.
  • Monitor and capture order deviations, such as delay in ETD/ ETA and etc, with valid reasons, thereafter, evaluate and determine impact to customers and hence, share with Customer Service to advise customers on alternatives/ solutions.
  • Organize and ensure timely filing of shipment planning and order management related documentation in accordance to audit requirement.
  • Conduct comparison analysis and present data performance to plan.
  • Based on the KPI metrics, work with Manager to influence supplies/ customers for improvements and implement solutions
  • Communicate politely with suppliers and service providers by email/ letter/ face to face and/ or telephone.
  • Maintain accurate and timely records of correspondences or discussions with respective stakeholders.
  • Liaise and coordinate with internal stakeholders/ resources to offer constructive solutions to satisfy/ support the customer’s requirement.
  • Communicate closely with the booking team/ Account Managers/ Customer Service and other key stakeholders, to manage customer’s expectation in alignment to our service agreement.
  • Develop and maintain effective working relationship across functions to ensure there is efficiency while meeting customer’s requirement.
  • Provide feedback on internal improvements.
Skills, Experience & Qualifications:
  • Strong interpersonal skills to enable effective cross functional teamwork
  • Good spoken and written communication skills
  • Self-starter and fast learner who can work independently
  • Quick to act, adapt to changes quickly
  • Ability to plan and prioritize work
  • Ability to work well under pressure
  • Attention to details
  • Customer oriented and result focus
  • Experience in managing shipment for at least 3 years
  • Desirable:   Experience in a planning role
Qualification:  
  • Minimum Diploma in Business Administration or other discipline.  

 

 

 

 

 
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More job information
Job ref no. CT3128010-01#7181
Salary
Job Function
Industry
Location
  • Kowloon Bay
Experience
  • 3 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
Benefits
  • 5-day week
  • Insurance plan
  • Medical plan