Posted on 2021-11-09

Logistics Operations Specialist

DFO Global Performance Commerce Limited


We’re seeking an individual who’s passionate about supply chain and logistics and has a strong desire to drive the operational excellence in our logistics program. We’re looking for a Logistics Operations Specialist who has the know-how, drive and experience to provide actionable insights into our eCommerce Supply Chain Logistics processes. This role will work interdisciplinary with our Production and Sourcing team and Logistics Services Providers.


  • Able to handle Air, Ocean and Small Parcel export shipments in a freight forwarding/trading environment.
  • Communicate with internal & overseas customers and or vendors to ensure a smooth running of the process.
  • Prepare and dispatch shipments per execution plan and coordinate with Vendors/Factories, 3PLs and LSPs (Logistics Service Provider) for day-to-day operations.
  • Manage warehouse transfers between our global warehouse locations.
  • Manage LSPs and proactively drive for continuous operational excellence.
  • Prepare and analyze monthly reports on 3PLs and LSPs performance and drive improvements.
  • Update all transactions in NetSuite and keep a manual backup.
  • Liaison with Product Development and Sourcing teams for products delivery planning and execution.


  • Minimum 3 years of relevant experience, eCommerce preferred.
  • Excellent knowledge and ability to create a full set of Air and Ocean exports documents.
  • Excellent understanding in International Logistics, warehouse/3PL operations and workflow.
  • Prior experience in B2C Fulfillment, eCommerce order management a plus.
  • Basic analytic skills and good sense in numbers.
  • Self-starter; results oriented and strong attention to detail.
  • Excellent problem-solving skills and ability to trouble-shoot operations issue with minimum support.
  • Lift a 15KG carton during the normal working hours.
  • Highly competent with MS Excel, and Google Suite applications. Tableau knowledge is a plus.
  • Good written and verbal communication skills in English.

First 6 months of Expectations:

1 Month – Engage and learn from DFO Logistics team plus all our key internal partners such as Production & Sourcing, Planning etc. Fully understand the concept of Global Inbound program operations in DFO environment. Familiar with DFO’s Supply Chain Operations, Process and Systems such as NetSuite, CRM and Tableau.

3 Months – Continue to work and support on the DFO Global Inbound Program. Ability to work with Factories/Vendors and take on shipment bookings, dispatch shipments with DFO LSPs and follow it through until delivery with minimum support.

6 Months – Fully owned the Global Inbound Program and logistics operations/executions and play as Company Global Inbound program SME. Monitoring Logistics KPIs, SLAs etc. Ability to execute shipments and provide end to end logistics support and Customer Service to our internal customers.


  • Attractive salary and benefits
  • Best hardware
  • Education Allowance


  • Exciting and diverse team, all around the world!
  • Value given to ideas and opinions
  • Friendly coworkers!
  • Hosts of the Best Performance Marketing Party in the world
  • Valuers of innovation


  • Please apply with your cover letter, resume, and your portfolio if you have one.
  • Interested parties please click Apply Now to apply job.  If you love eCommerce join our mission!


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