Job ref no.: CT3114843-01#8428

Logistics / Supply Chain Manager

LABWORKS International Design Limited

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Medical plan

Great companies begin with great people. Catalyst is expanding its logistics team and looking for an individual who enjoys working in a fast-paced, team-oriented environment, likes to be challenged, and values the opportunity to make a difference.

Main responsibilities

Order fulfillment (offline and online)

  • Oversees the order tracking process and ensures orders are processed in accordance with the Company customer service standards.
  • Set up internal and external reporting for fulfillment activity
  • Drive e-commerce fulfillment platform and processes in Hong Kong
  • Coordinate with warehouse for order fulfillment activities and track delivery of goods
  • Review fulfillment issues and propose continuous operational actions

Warehouse Management

  • Lead and manage all aspects of warehouse business operations to include account relationship building and team communications with the production team for successful implementation of 3PL business practices.
  • Mange a team to ensure efficiency across the warehouse.
  • Direct operations to maximize workflow and spatial utilization.
  • Oversee 3PL account management with existing clients and develop/support new client initiation process
  • Conduct regular review of performance and pricing with 3PL warehouse to review bills, invoices and any related documentation applicable.
  • Manage and plan transportation and operations capacity to fully optimize the order fulfillment operations.
  • Manage and ensure accuracy of all inventories by keeping track of quality, quantity, stock levels and delivery schedules, including consumable inventory.

Carriers and forwarders Management

  • Coordinate the company overseas & local suppliers, forwarders, 3rd party logistics service providers
  • Conduct regular review of pricing and performance with service providers
  • Manage day-to-day warehouse operations. (pick & pack etc)
  • Manage and plan transportation and operations capacity to fully optimize the order fulfillment operations and to reach accurate delivery.

Systems and Processes

  • Lead and manage the implementation of Warehouse Management System integration
  • Set up logistics and routing guidelines in order to streamline and standardize existing requirements
  • Ensure new customer on boarding for shipping and order preparation
  • Monitor proactively regulation changes and update internally and externally
  • Review and improve processes to drive efficiency across internal warehouse and 3PLs.
  • Identify and drive key operational and cost saving improvement opportunities


  • Degree in Supply Chain, Logistics or related background
  • Possesses 8-10 years’ working hands-on experience in Logistics Operations function, with more than 2 years in managerial position either in international complex distribution, FMCG and/or retail environment
  • Experience in 3PL Management, e-commerce fulfillment and complex logistics are a must
  • Excellent management and leadership skills, problem solving and interpersonal skills and enjoys interacting with different levels of the organization
  • Enjoys and excels in problem solving
  • Excellent business acumen
  • Excellent command of English

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More job information
Job ref no. CT3114843-01#8428
  • N/A
Job Function
Employment Term
  • Full-time
  • 8 years - 10 years
Career Level
  • Non-management level
  • Degree