Job ref no.: WLHK20171108
Williams Lea (Hong Kong) Ltd

Mailroom Manager

Williams Lea (Hong Kong) Ltd

  • 5-day week
  • Dental plan
  • Insurance plan
  • Medical plan
  • Shuttle bus

Job Responsibilities:

  • Provide hands on direction to lead a medium sized operations team to provide the highest standard of mailroom service at our client site at all times
  • Maintain relationships with equipment and mailroom vendors and monitor performance
  • Propose suggestions to improve operation process and procedures and update operations manual regularly
  • Identify opportunities for service enhancement and growth of business
  • Build and maintain excellent client relationship and assure the highest customer service standards and client communication
  • Follow up issues and apply examples of good practice
  • Lead and manage staff to provide quality service to ensure client service expectation is met
  • Foster a positive, cohesive, collaborative, and team-oriented work environment between staff members of both intra- and inter-office departments
  • Maintain site employee capability matrix and providing training and development opportunities for the team
  • Prepare monthly site invoice
  • Prepare annual and ad hoc budgets for site operations

Job Requirements:

  • 8+ years of relevant experience in which at least 5 years in supervisory role
  • Ideally from customer driven and professional service background
  • Able to lead, motivate, train & retain staff
  • Able to delegate, prioritize and handle multiple tasks
  • Strong customer service skills and professionalism
  • Proficient in Microsoft Office
  • Good command of English and Cantonese is a must
  • Immediate available is highly preferred

We offer attractive remuneration package and fringe benefits such as 5 days work, 15 days of annual leave, group medical, dental and life insurance coverage to the successful candidate. In addition, you will have an opportunity to work in a reputable company with excellent career exposure. Interested parties, please click Apply Now to submit your application.

(All information provided will be treated in strict confidence and used solely for recruitment purpose)

More job information
Job ref no. WLHK20171108 (CT3116552-01#0017)
  • N/A
Job Function
  • Wanchai
Employment Term
  • Full-time
  • 8 years
Career Level
  • Middle management level
  • N/A