comScoreTag
Job ref no.: CT3114389-01#9266

Maintenance Supervisor

Thales Transport & Security (Hong Kong) Limited

Responsibilities

  • Overall management and roster scheduling for the site maintenance team
  • People and Team management, to ensure team harmony and efficiency
  • Assure the interface with the Customer (internal & external) on the technical services  matters, Report work progress to related parties according to agreed communication plan
  • Implement Maintenance Plan, Service Definition Document (what service activities, work flow, technical procedures, work instructions, etc.) and Service Management Plan
  • Organize the work and safety for the On-site fare collection system maintenance team and resources, including but not limited to, manpower, tools, means and  spares to deliver the Service activities
  • Manage technical capabilities of his/her team-mates to perform daily works
  • Maintain service activities work flow,  technical procedures, work instructions  
  • Lead the team to deliver corrective actions in case of deviation of pre-defined performance indicators. Provide suggestions/proposals for activities optimization. Support roll-out of improvement initiatives
  • Collaborate with other Maintenance teams, Technical and Operation Departments for daily task execution, knowledge sharing, skills transfer and process improvements
  • Support knowledge sharing and training activities, together with Training Manager (if applicable)
  • Report abnormalities and changes of configuration of the delivered services and systems. Update the Service File
  • More focus on the bi-directional communication with the staff

Requirements

  • Higher Diploma in Engineering or above
  • Proven On-site service support knowledge and experience, preferably with payment systems knowledge
  • Management experience of small to medium team of site technicians/ Officers and engineers
  • Good interpersonal skill and service attitude
  • Experience in tackling troubled situations in daily basis
  • Good command of spoken and written English and Chinese
  • Shift-duties. Site work required
     

Interested parties please send your detailed resume with expected salary in WORD format by clicking Apply Now.

Thales is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3114389-01#9266
Salary
  • N/A
Job Function
Industry
Location
  • Yaumatei
Employment Term
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip