Posted on 2022-09-28

Managed Service field service technician / engineer / specialist – PC


Our client is the world’s leading personal systems and printing company, they create technology that makes life better for everyone, everywhere.
Our client is looking for visionaries, like you, who are ready to make a purposeful impact on the way the world works.

If you are their Field service technician / engineer / specialist in Hong Kong, you will have a chance to join them.

Job Description
Based in Hong Kong, to work with the Project Manager for Managed Services. The key responsibilities of Managed Service field service technician / engineer / specialist – PC include:

Job Responsibilities

  • Provide IT field service including technical support and troubleshooting on IT desktop PC and notebook hardware for SMB and Enterprise customers.
  • Resolve technical problems and networking problems.
  • Implement and/or upgrade firmware and software patches.
  • Provide remote troubleshooting and emergency support.
  • Acts as trusted advisor for customer on any print related enquiries.
  • Provide support to ad-hoc print services project.


  • Diploma / Higher Diploma or above in Information system / Computer Science / Electronic
  • Experience in PC, notebook and networking both hardware and software
  • Good team player, able to work independently and work on multi-task.
  • Strong analytical and planning skills.
  • Fresh graduate will also consider, 2 Year(s) related experience is an advantage.
  • Fluent Cantonese, Fair English and Mandarin, able to read & write Chinese, able to read & write English.

Fringe Benefits

  • Mon to Fri: 9:00AM - 6:00PM, Sat 9:00AM - 1:00PM, 5.5 working days per week.
  • Medical benefit
  • Life Insurance
  • Training subsidy (for self-requested or company nominated training)
  • Staff referral program

Working location: Taikoo
Salary : 16k-20k

Please send cv to the email [via CTgoodjobs Apply Now ] of CRIT Services Company Ltd. Attention Mr. Yau

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