Posted on 2022-06-06
UPS Parcel Delivery Service Limited

Management Specialist (Hong Kong)

UPS Parcel Delivery Service Limited

Job Duties

This position supports North & South Asia District Freight Forwarding Operations Director in managing SCS operations in countries to achieve both financial and operational goals.

Freight Operating Process and Procedure Development

  • Assists in improving operations by ensuring operational processes are standardized and initiative execution are aligned across countries
  • Assists in gateway and operational support measurements to monitor and improve processes and business results
  • Assists in establishing and monitoring the Key Performance Indicators (including business results tracking, productivity, cost management) to ensure improvement of KPI’s.
  • Assists in pre-audit preparation and self-assessment to ensure countries work according to standard and comply way.
  • Make recommendations for changes to resolve supply chain or operational issues

Documentation and Reporting

  • Assists in the generation and distribution of performance reports to concerned parties to ensure performance awareness and improvement.
  • Produces statistical and analytical reports for management to determine lane activity and growth opportunities
  • Conducts data analysis to identify issues and action plans for continuous improvement

FM Cost monitoring

  • Evaluate IAF cost and sell rate input by country. Routing and mark up details to drive pricing competitiveness initiatives and margin improvement activities

Market Intelligence

  • Gather and conduct research on market intelligence

Coordination with Country Operations

  • Working closely with countries on identifying root causes of recurring issues and develop solutions to improve freight forwarding operations
  • Prepare weekly and monthly report and forecasts for district management and operations


Freight Forwarding Operations Knowledge

  • Knowledgeable on freight forwarding operations processes, procedures, and technology to ensure efficient movement of shipments through intermodal transportation (e.g., air, ocean, rail and ground).
  • Proficient in Excel or other analytical tools or software
  • Proactive and eager to ask questions, always look for continuous improvements
  • Presentable with good communication skills


Bachelor's Degree or Intl Equivalent - Required


Interested parties please send your full resume with recent and expected salary to: Human Resources Department, UPS Parcel Delivery Service Ltd., 36/F, 9 Wing Hong Street, Cheung Sha Wan, Kowloon, Hong Kong OR Fax to 2738 5135 OR Please click Apply Now to submit your application.

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We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected will be used for recruitment only. Information of unsuccessful candidates will be destroyed after 3 months from the date of application.


More job information
  • 20,000 - 25,000 / month
  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Insurance plan
  • Medical plan
Job Function
Employment Term
  • Permanent
  • Full-time
  • 2 years - 5 years
Career Level
  • Non-management level
  • Degree