Job ref no.: CTC-12620 (CT3117724-01#2750)
now TV

Manager / Assistant Manager (CRM Database Management and Insight)

now TV

  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan

The Job

  • Responsible for the development and implementation of the customer database integration and data analytics strategy
  • Lead the design of CRM data schema/ structure; work closely with technical team and service provider on data architecture, and the data providing team on technical support on data storage/ warehouse
  • Manage extraction of campaign/ customer behavioural data for data segmentation, targeting, and business analysis
  • Oversee Web/App Google Analytics tagging requirements, liaise with multi teams for the production of MI reporting/management dashboard

The Person

  • Degree in statistics / computer science / information technology or related disciplines
  • Minimum 6 years of experience in data analysis, programming, data extraction or MIS
  • Proficiency in SAS, SQL, Oracle, and exposure to Cloud solution
  • Knowledge on data visualization tools and Google Analytics a plus
  • Self-motivated, able to accomplish multiple tasks and with good problem-solving skills
  • Excellent spoken and written communication in English and Chinese
  • Effective interpersonal and communication skills
  • Candidates with less experience will be considered for the position of Assistant Manager

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume, quoting the reference number, stating your present and expected salary to Human Resources Department by:

Post : 6/F, Goldin Financial Global Centre, 17 Kai Cheung Road, Kowloon Bay, Hong Kong
Email :
Fax : (852) 2827 8322 

For more information on other job opportunities of PCCW, please visit our website at

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies, a copy of which will be provided immediately upon request.

More job information
Job ref no. CTC-12620 (CT3117724-01#2750)
  • N/A
Job Function
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
  • 6 years - 11 years
Career Level
  • Middle management level
  • Degree