Posted on 2022-06-14
Shanghai Commercial Bank Ltd.

Manager/ Assistant Manager/ Officer, Customer Analytics

Shanghai Commercial Bank Ltd.


  • Support ad-hoc business analysis and marketing campaigns of the whole bank
  • Assist to develop KPIs to support the whole bank to better understand customer needs, trends, product holdings, etc.
  • Assist the development of customer/ product level strategy by providing data/ analysis driven insight.
  • Work closely with different units (e.g. product teams, frontline units) to understand their analytic needs and develop right solution for them.
  • Ensure proper procedural manuals and appropriate controls are in place within the department to ensure proper risk management (e.g. prevent operational loss, reduce operational risk, etc)
  • Ensure full compliance with internal policies and external regulators (e.g. HKMA, PCP)


  • University graduate in related discipline.
  • Minimum 3-5 years experience in customer analytic / customer segment support in banking
  • Hands on knowledge in Database language, e.g. SQL, SAS and Excel is a must
  • Possess a wide range of banking product knowledge
  • Excellent inter-personal and analytical skill
  • Good command of latest development of information technology, e.g. “Big Data"
  • Fluent in both spoken and written Cantonese and English, Mandarin preferred

(Candidates with less experience will be considered for the position of Assistant Manager or Manager)

Attractive remuneration package will be offered to the right candidates. Interested parties please send your full resume with current and expected salary to the Human Resources Division [via CTgoodjobs Apply Now ] or by post to G.P.O. Box 139, Hong Kong.

Please visit us at for more information about our Bank.

All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided immediately upon request by contacting our Personal Data Compliance Officer. Applicants who are not contacted within two months may consider their applications unsuccessful and the personal data collected from the applicants will be retained for no longer than two years from the date of rejection during which the applicants may be considered for other suitable positions within the Bank. 

More job information
  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan
  • Paid overtime
Job Function
  • Central
Employment Term
  • Permanent
  • Full-time
  • 3 years - 10 years
Career Level
  • Middle management level
  • Degree