Job ref no.: CT3128817-01#3915

Manager - Channel Sales Support (Institutional Business) - Insurance company

Harvest Personnel Agency

Responsibilities:
  • Identify operational issues and work out improvement plans within team and inter-department;
  • Support on delivery and manage projects with cross-departments to support and handle various updates on regulatory requirement/guideline for IB channel;
  • Work with MIS/related departments explore solutions and develop/drive digital transformation for enhancing/improving operation efficiency;
  • Ensure the quality and service delivered from the team meets the defined KPIs by establishing comprehensive control and reporting systems in key result areas;
  • Co-ordinate with business development team and different operation teams on issues of underwriting, policy services, products and operation flow;
  • Support business development team on preparing sales presentation materials, sales illustrations and quotations;
  • Provide professional services with positive problem-solving capabilities and establish good relationship with brokers;
  • Support and co-ordinate broker training and clients events;
  • Provide sales & administrative support to the team;
  • Participate in ad hoc projects.
Requirements:
  • University graduates with 8 years customer services experience, of which more than 3 years in managerial positions;
  • Insurance industry professional qualifications (e.g. LOMA, etc.) is an advantage;
  • Passed IIQE Paper 1, 3 and 5;
  • Attentive to details, independent and good job project management;
  • Pro-active, strong interpersonal and communication skills as well as customer service attitude;
  • Able to work under pressure and deal with people from different backgrounds;
  • Proficient in Microsoft Office;
  • Proficient in both spoken and written English and Chinese, fluent in Mandarin

Salary: Neg

Locaton: Wanchai

 
For any query, pls call Ms. Wan at 23120060 or Apply Now 

 

 

 

 

 

 

 

 

 

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More job information
Job ref no. CT3128817-01#3915
Salary
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 8 years - 20 years or above
Career Level
  • Senior management level
Education
  • Degree