Job ref no.: JR00070211
Sun Life Hong Kong Ltd

Manager, Client Service Delivery

Sun Life Hong Kong Ltd

Job Description:

  • Person in charge of a CS Centre
  • Managing the work of other staff members such as cashier or operation support to agents
  • Support training to new employees and helping with difficult customers
  • Maintain an awareness at the Centre in order to create a positive customer experience

Responsibilities

  • Oversee operation in CS Centre, ensuring efficient workflow and create happy customers

Preferred skills

  • Pleasant and professional manner to handle walk in customers
  • Fluent in Cantonese, Mandarin & English

Qualifications

  • IIQE

We offer 5-day work, attractive salary, MPF and excellent career development opportunities to the right candidate.We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

More job information
Job ref no. JR00070211
Salary
Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
Job Function
Location
  • Hunghom
Work Model
  • On-site
Industry
Employment Term
  • Permanent
  • Full-time
Experience
    N/A
Career Level
  • Non-management level
Education
  • Degree