Job ref no.: CTF-05706
HKT Services Limited

Manager, Coalition & Merchant Acquisition (CNL6/201803/MCMA/CK)

HKT Services Limited

  • Competitive pay
  • Discretionary bonus
  • Medical plan
  • Special / extra leave

The Club is a unified loyalty & rewards program across HKT lines of business for our loyal customers, providing Clubpoints, membership benefits and an exciting rewards program.
The role of Manager, Coalition & Merchant Acquisition is responsible for promoting The Club through business partnerships and The Club Rewards. This involves partnership development, merchant acquisition and account management as well as and running marketing promotions to drive customer engagement.


  • To assist in developing the strategic direction of The Club Rewards program and executing the promotion to drive customer engagement with The Club Rewards;
  • To develop and drive strategic partnership and contribute to the growth of The Club loyalty program;
  • To identity relevant partners to grow coalition and reward opportunities and build win-win business relationship with external merchants and in-house channel partners for The Club;
  • To liaise and work closely with HKT various internal teams/ stakeholders to cross-sell, leverage and maximize collaboration opportunities to drive The Club Rewards promotion and campaigns;
  • To perform regular review/ post-campaign analysis with partners on reward program performance and recommend improvements to better achieve set KPI targets/ ROI;
  • To participate and contribute to ad-hoc projects.


  • Degree or above in Marketing or related discipline;
  • At least 5 years of experience in customer loyalty marketing, sales and channel product marketing;
  • Experience in partnership and reward offer sourcing and management is a must;
  • Experience from Telecom/ Bank/ Retail/ Loyalty Reward Program is an advantage;
  • High intellectual curiosity, energetic and creative;
  • Sensitive to consumer market trend with ability to identify opportunities and implement change;
  • Ability to work under tight deadlines with excellent communication, analytical and presentation skills;
  • Good team player with excellent stakeholder engagement skills;
  • Good command of both spoken and written English and Chinese.

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please send us your resume (please put our ref no. on the application subject), stating your present and expected salary to Human Resources Department by email to

For more information on other job opportunities of PCCW, please visit our website:

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.
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More job information
Job ref no. CTF-05706 (CT3115165-01#0878)
  • N/A
Job Function
Employment Term
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree