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Posted on 2023-03-02
Manager, Credit & Marketing, Client Coverage
Job Matcher
Role Responsibilities
Assist Relationship Managers to achieve budgeted revenue and other campaign targets
Help drive sales process and enhance utilization by proactively identifying business opportunities and pursuing deals
Provide high quality customer service on enquiry, transactions handling and offer operational solutions to enhance customer satisfaction
Coordinate with internal and external stakeholders for document execution and limit activation
Prepare comprehensive and clearly written BCA for credit approval in a timely fashion
Promptly attend to excesses / bills referrals in accordance with the Bank's policy
Proactively monitor excesses and communicate with customers in line with account strategy; seek proper approval for excesses; monitor periodic repayments
Monitor risk daily; ensure credit, reputation and compliance risks are held to the highest standards of risk management, ensure prompt reporting and take appropriate actions to deal with irregularities
Follow up closely with customers on submission of financials for timely preparation of analysis
Effective limits maintenance to avoid excesses due to system constraints
Ensure facility drawdown after approval in a timely manner
Coach / develop clerical to facilitate better utilization of resources
Help drive sales process and enhance utilization by proactively identifying business opportunities and pursuing deals
Provide high quality customer service on enquiry, transactions handling and offer operational solutions to enhance customer satisfaction
Coordinate with internal and external stakeholders for document execution and limit activation
Prepare comprehensive and clearly written BCA for credit approval in a timely fashion
Promptly attend to excesses / bills referrals in accordance with the Bank's policy
Proactively monitor excesses and communicate with customers in line with account strategy; seek proper approval for excesses; monitor periodic repayments
Monitor risk daily; ensure credit, reputation and compliance risks are held to the highest standards of risk management, ensure prompt reporting and take appropriate actions to deal with irregularities
Follow up closely with customers on submission of financials for timely preparation of analysis
Effective limits maintenance to avoid excesses due to system constraints
Ensure facility drawdown after approval in a timely manner
Coach / develop clerical to facilitate better utilization of resources
- Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients, Effective Financial Markets, Financial Crime Compliance, The Right Environment.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Internal:
Internal:
- Colleagues in CB and CDD teams, Product, Risk, Compliance and other support Functions and Businesses
External:
- Existing Customers – To manage relationships, develop business, evaluate credits, negotiate facility terms and pricing, resolve operational problems and secure market information.
- Prospective Customers – To market full range of Bank’s products and services
- Professionals – Lawyers, Valuers, Insurance Broker
Our Ideal Candidate
- University graduate with solid working experience in banks
- Strong analytical, verbal reasoning and interpersonal skills
- Ability to understand and analyse financial statements
- Adequate commercial marketing acumen e.g., demonstration of capability in identifying cross selling opportunities
- Excellent customer service orientation
- High responsiveness
- Aspiration in following the career path of Relationship Manager
- Proficiency in Chinese including Putonghua and business communication skills
Role Specific Technical Competencies
- MS Words, Excel, PowerPoint
- Credit analysis and BCA write up
Apply Now to join the Bank for those with big career ambitions.
Skills
More job information
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Company Overview
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
