Job ref no.: 2300002850
Standard Chartered Bank

Manager, Credit & Marketing, Client Coverage

Standard Chartered Bank

Role Responsibilities
Assist Relationship Managers to achieve budgeted revenue and other campaign targets
Help drive sales process and enhance utilization by proactively identifying business opportunities and pursuing deals
Provide high quality customer service on enquiry, transactions handling and offer operational solutions to enhance customer satisfaction
Coordinate with internal and external stakeholders for document execution and limit activation
Prepare comprehensive and clearly written BCA for credit approval in a timely fashion
Promptly attend to excesses / bills referrals in accordance with the Bank's policy
Proactively monitor excesses and communicate with customers in line with account strategy; seek proper approval for excesses; monitor periodic repayments
Monitor risk daily; ensure credit, reputation and compliance risks are held to the highest standards of risk management, ensure prompt reporting and take appropriate actions to deal with irregularities
Follow up closely with customers on submission of financials for timely preparation of analysis
Effective limits maintenance to avoid excesses due to system constraints
Ensure facility drawdown after approval in a timely manner
Coach / develop clerical to facilitate better utilization of resources
  • Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients, Effective Financial Markets, Financial Crime Compliance, The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
  • Colleagues in CB and CDD teams, Product, Risk, Compliance and other support Functions and Businesses
  • Existing Customers – To manage relationships, develop business, evaluate credits, negotiate facility terms and pricing, resolve operational problems and secure market information.
  • Prospective Customers – To market full range of Bank’s products and services
  • Professionals – Lawyers, Valuers, Insurance Broker

Our Ideal Candidate

  • University graduate with solid working experience in banks
  • Strong analytical, verbal reasoning and interpersonal skills
  • Ability to understand and analyse financial statements
  • Adequate commercial marketing acumen e.g., demonstration of capability in identifying cross selling opportunities
  • Excellent customer service orientation
  • High responsiveness
  • Aspiration in following the career path of Relationship Manager
  • Proficiency in Chinese including Putonghua and business communication skills
Role Specific Technical Competencies
  • MS Words, Excel, PowerPoint
  • Credit analysis and BCA write up 

Apply Now to join the Bank for those with big career ambitions.

More job information
Job ref no. 2300002850
Job Function
Work Model
  • On-site / At the workplace
Employment Term
  • Permanent
  • Full-time
Career Level
  • Entry level
  • Degree