Posted on 2022-07-28
Hang Seng Bank Limited

Manager, Credit Support

Hang Seng Bank Limited

Private Banking and Trust Services – Private Banking Department

We are currently seeking a high caliber professional to join our department as Manager, Credit Support.


Principal responsibilities

  • Provide credit advices and operational support including review & approval on credit proposals.
  • Formulate and review credit guidelines on regular/ ad hoc basis to cope with business needs
  • Support various credit policy reviews in dealing with business needs, credit appetite and regulatory changes
  • Manage credit quality by proactively follow up with Front Office on credit monitoring and control and timely escalation for material cases/ issues
  • Prepare periodic/ ad hoc reports for internal departments and external parties (including WMR, WCR, MTS, FIN, RC, bank management and regulatory bodies etc.)
  • Coordinate credit administration tasks and operations with Front Office and relevant stakeholders
  • Conduct regular review on internal guidelines, work processes and service levels to enhance operational efficiencies, identify streamlining opportunities and initiate procedural changes and/ or system enhancements to cope with internal or external requirements/ changes
  • Keep abreast on market development and competitor move
  • Coach and develop team members and their talents


  • University degree in a related discipline OR other relevant qualifications
  • Minimum 6 years’ banking experience with knowledge in credit control/ monitoring and operations an advantage
  • Strong business sense and credit skills
  • Good analytical, problem solving, communication and interpersonal skills
  • Attentiveness to details and ability to work independently and under pressure
  • Proficiency in both English and Chinese, with good knowledge of application software such as MS Excel and PowerPoint
  • Great sense of ownership and servicing mindset to ensure efficient and effective deliverables

If you would like to explore other opportunities at Hang Seng Hong Kong, please visit for details.

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our  Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job Function
Employment Term
  • Permanent
  • Full-time
  • 6 years - 20 years or above
Career Level
  • Middle management level
  • Degree