- Manager - External Relations (Complaints and Calls), Corporate Affairs
The External Relations Department of the Corporate Affairs Division is responsible for corporate publications, stakeholder relations management and community engagement, including public enquiries and complaints.
This position reports to an Associate Director or a Senior Manager of External Relations Department and will be primarily responsible for handling public enquiries about the SFC's work and complaints of various natures, including market activities and intermediaries. In addition, you will help analyse the trends of enquiries and complaints.
You must have a university degree and at least five years of solid experience in the financial services sector, preferably with in-depth knowledge of the operations of the securities and futures industry, or be a compliance officer with good regulatory knowledge. You must have good analytical, problem-solving, interpersonal and communications skills with a strong sense of responsibility. An excellent command of both written and spoken English and Chinese is essential, with fluency in Putonghua an advantage.
Please quote the reference and apply by 18 May 2018 with details of qualifications, previous experience, current and expected salary to:
Securities & Futures Commission
35th Floor, Cheung Kong Center
2 Queen's Road Central, HK
(by clicking Apply Now )
All applications will be handled in strict confidence by authorised personnel and will only be used for recruitment related purposes. Applicants who do not hear from us within six months from the application deadline may consider their applications as unsuccessful. All information on unsuccessful candidates will be destroyed after six months.
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
|Job ref no.||CT3115703-01#0242|