Posted on 2022-06-29
China Construction Bank (Asia) Corporation Limited

Manager, Fraud

China Construction Bank (Asia) Corporation Limited

Main Responsibilities

  • Conduct thorough fraud case investigation in connection with cardholder and merchants in order to minimize fraud loss and maximize fraud loss recovery of the bank.
  • Prevent fraud losses through document review, merchant compromise review and transaction behaviour pattern review to prevent fraud and minimize fraud loss.
  • Monitor fraud trend and recommend system/ parameter changes to prevent fraud.
  • Ensure proper documentation on fraud case, procedure and provide necessary training to the team and other front line staff to maintain a high level of fraud awareness.
  • Coordinate system change requirement and perform UAT for system enhancement for both Authorization & Fraud.

Requirements

  • Form 7 standard with minimum 8 years fraud investigation or Authorization related experience (at least 3 years in supervisory level).
  • Strong sense of detection and analytical mind.
  • Good knowledge on Visa/MasterCard as well as UnionPay rules and regulations.
  • Customer oriented. Good negotiation, communication and interpersonal skills.
  • Good command of spoken and written English and Chinese, Mandarin is a plus
  • Proficient in the use of various PC applications.

Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request.

More job information
Salary
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 8 years - 13 years
Career Level
  • Senior management level
Education
  • F.5- F.7 or DSE