Job ref no.: JR00045335 (CT3127256-01#0647)
Sun Life Hong Kong Ltd

Manager, KYC Group Business

Sun Life Hong Kong Ltd

Job Description

To manage the KYC process and be accountable for the end to end periodic review of existing CDD records of customers to ensure compliance with know-your-client and anti-money laundering requirements, both from the regulatory and operation requirements. ​


  • Review existing CDD records on periodic basis and upon trigger events to ensure compliance with the AML and operation requirements
  • Handle complicated cases and deal directly with clients or their representatives to explain and follow up the outstanding information / documents identified during the periodic review exercise
  • Perform risk assessment and discuss with Compliance on the appropriate handling of different case scenarios / alerts / potential suspicious transactions and prepare documents for management / Compliance approval
  • Keep track with the CDD review status and ensure timeliness of the CDD review and within the prescribed SLA
  • Provide technical support to sales team to ensure the smooth completion of CDD during client on-boarding for complicated cases
  • ​Work closely with Operation Team and Renewal Team to ensure the CDD process is duly completed according to the schedule
  • Prepare management / control reports and perform other duties to be assigned by the Operation Head


  • University degree in business administration or relevant discipline
  • With minimum 5 years’ relevant experience in AML / CDD preferably in insurance business
  • Sound knowledge in insurance products, services and operation
  • In-depth knowledge of insurance business (preferably in group insurance)
  • Good interpersonal, analytic and presentation skills
  • Good team player
  • Able to work under pressure and independently
  • Good command of written English and Chinese

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

More job information
Job ref no. JR00045335 (CT3127256-01#0647)
Job Function
  • Hunghom
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan