Job ref no.: CN169602 (CT3124564-01#0133)
Deloitte Touche Tohmatsu

Manager - Learning - Asia Pacific

Deloitte Touche Tohmatsu

Benefits
  • 5-day week
  • Insurance plan
  • Medical plan

Deloitte Asia Pacific brings together our geographies in Australia, China, Japan, Southeast Asia and New Zealand with 2,800 partners and more than 42,000 professionals. The formation of the Deloitte Asia Pacific Member Firm enhances our ability to provide a more seamless client experience across geographical boundaries, while at the same time offering you unique and unrivalled career experiences and opportunities.

Reporting to the AP Learning Strategy Lead, the AP Learning Manager will be a key member of a regional learning and development team that is responsible for delivering learning solutions, as part of the Global Curriculum (i.e., leadership, professional, industry), across Asia Pacific.

The Learning Manager will oversee an annual portfolio of leadership and professional learning programs and all aspects of the program's delivery at Deloitte University Asia Pacific (DU AP) in Singapore, including faculty preparation (i.e., in-person briefing, webinars) activities, post-mortem faculty debriefs and other content-related tasks for ensuring that participants receive high-quality, consistent learning experiences. As geography-level deliveries of Global Curriculum programs continue to evolve, Learning Managers will provide guidance and support to Geography Learning teams, as needed. Additionally, he/she will also be responsible for managing the overall budget per program, delivery and ex post evaluations.

Additionally, Learning Managers will both participate in and drive various regional projects and working groups aimed at addressing key learning-related initiatives prioritized by the AP Learning Council. The development and execution of these initiatives will focus on topics including, but not limited to, AP Curriculum development, learning design and delivery models, learning-related technology/innovation, etc.

The role requires the Learning Manager to be physically in Singapore or Hong Kong; regional travel and participation in global meetings is also required.

Specific duties and responsibilities

  • Be recognized as the AP Program Lead for Global Curriculum learning solution(s); demonstrates operational stewardship and intimate program knowledge.
  • Take an active, leading role during program redesign efforts, actively support the facilitation of program content and utilize feedback from faculty and program participants to improve the program's overall effectiveness.
  • Responsible for overall content and delivery of the Global Curriculum program in Asia Pacific. Key tasks include:
  • Defines program requirements and delivery standards for regional quality and consistency;
  • Maintain the content over time to reflect the changes in our business, working with the AP Learning Strategy Lead and Global Program Lead to update/modify the content, as required, to suit our region's current and emerging needs;
  • Proactively support Geography Learning teams on their local delivery of Global Curriculum programs, where appropriate;
  • Liaise with Program Leads from other regions and Global Program Leads to ensure there is a consistent approach across all regions; and
  • Identify and manage faculty pool for assigned programs.
  • Participate in vendor/contractor selection decisions, oversee contract negotiations and manage ongoing relationships with external facilitators (i.e., former CXOs).
  • Initiate and lead working groups comprised of AP learning professionals from our Geographies or Businesses on learning-related strategic projects.

Education:
Bachelor’s degree or higher in organizational psychology, adult learning, or human resources development in a global/regional professional services firm or MNC and relevant experience in learning solution design, management and delivery; relevant Master’s degree preferred.

Experience:

  • 8+ years of experience delivering leading edge learning solutions in a global professional services and/or complex matrix organization, including:
  • Leading and delivering complex learning programs, including managing budgets, timelines, vendors, delivery team(faculty), and stakeholders of all levels;
  • Experience facilitating programs in diverse environments (e.g., nationality, business unit, service line, seniority-level, etc.);
  • Proven experience in managing multiple deliveries of adult learning programs for a regional/global audience and meeting established learning objectives and business outcomes;
  • Experience utilizing instructional design principles and frameworks to assess learning needs, design learning programs and materials, and evaluate their effectiveness;
  • Have knowledge of concepts and capabilities of learning technology platforms for content management, course delivery, and collaboration;
  • Experience working with senior stakeholders at the regional level desirable, as well as a multi-cultural team; and
  • Proven ability to effectively lead global teams, virtually.

Skills and attributes:

  • Strong passion for learning
  • Ability to lead a team of faculty, manage expectations and ensure consistent quality across deliveries
  • Sufficiently organised to maintain ongoing work whilst away from office environment, as well as with minimal supervision
  • Strong faciliation skills and demonstrated grace-under-fire
  • Effective project/time management skills, including multiple project planning and execution
  • Demonstrable client service attitude
  • Able to cope with a pressured and varied workload
  • Ability to effectively and confidently communicate and build rapport across cultures
  • Strong people management skills – particularly influencing key stakeholders beyond the core team
  • Proactive and effective at proposing new/alternative ideas, where appropriate
  • Ability to develop a wide “virtual" network and draw on relationships to ensure program development
  • Demonstrated ability to take initiative and interact with all levels of management
  • Strong skills in influencing, diplomacy, and consensus building
  • Excellent analytical, oral, written and presentation skills
  • Willingness to travel and to work away from home, as necessary, including weekends
  • Location: Hong Kong / Singapore

Please submit an online application via our careers site
https://jobs2.deloitte.com/cn/en/job/DELOA003X560032/Manager-Learning-Asia-Pacific

For more details, please visit our careers site (http://careers.deloitte.com/opportunities.aspx)

Deloitte is an equal opportunity employer. Personal data provided will be used strictly in accordance with our Personal Data Policy, a copy of which can be found at the above website.

Deloitte China refers to Deloitte Touche Tohmatsu in Hong Kong, Deloitte Touche Tohmatsu in Macau, Deloitte Touche Tohmatsu Certified Public Accountants LLP in the Chinese Mainland and their respective affiliates practising in Hong Kong, Macau and the Chinese Mainland.

More job information
Job ref no. CN169602 (CT3124564-01#0133)
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 8 years - 13 years
Career Level
  • Middle management level
Education
  • Degree
  • Master's degree