Job ref no.: CT3117899-01#0186
Hang Seng Bank Limited

Manager, Lending

Hang Seng Bank Limited

RBWM Chief Operating Office – Credit Control Services

We are currently seeking a high caliber professional to join our team as  Manager, Lending.


Principal responsibilities

  • Manage a team to assess and approve mortgage loan applications in accordance with the Bank’s retail lending policies and collaborate with business units to facilitate and monitor the closing of mortgage deals
  • Develop and maintain a close relationship with counterparts
  • Keep abreast of the market changes to ensure the competitiveness of our products / services
  • Assist in the review of lending policies and guidelines as well as participate in product development, service enhancement and other ad hoc projects
  • Conduct regular review on credit approval process to identify fraudulent cases
  • Ensure all service standards / pledges are followed / met and customer complaints are properly handled



  • Minimum 7 years’ banking experience, with at least 5 years in lending and credit approval
  • Strong knowledge of Hong Kong property market, understanding of mortgage operations and experience in mortgage lending
  • Knowledge and experience in unsecured lending an advantage
  • Strong business sense, self-motivated with good communication, logical and positive thinking, interpersonal and analytical skills
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes


(Candidates with less experience will be considered for the position of Assistant Lending Manager.)

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job ref no. CT3117899-01#0186
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 7 years - 20 years or above
Career Level
  • Middle management level
  • N/A