Job ref no.: 19010142 (CT3118062-01#0187)
Prudential Hong Kong Limited

Manager, Life Operations Enhancement (Contract)

Prudential Hong Kong Limited

  • 5-day week
  • Insurance plan
  • Medical plan

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that you can shape, an inclusive workplace where everyone’s ideas are valued and a culture where we can thrive together. Our people stay connected and tuned in to what’s happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.

To lead small to medium scale projects for product implementation, regulatory and compliance requirements change, or operations efficiency/accuracy improvement. Also to represent LOE / LA in work group meeting.


Job Responsibilities:

  • Review project documents (including but not limited to user requirements, FDS, test plan, test case, test results, training material), monitor project matters daily and report status (including but not limited to project issues and progress) on agreed interval with proper documentation to ensure all assigned tasks / projects are delivered with quality and on time
  • Lead the Business Analysis team to facilitate/coordinate with different key stakeholders to deliver project/system enhancement which best fit the needs of end-users and within budget
  • Keep abreast of the market, conduct regular analyses, suggest and drive cost efficiency initiatives for Life Admin
  • Plan and regular review LOE resources for building a strong, stable and sustainable Business Analysis team
  • Day to day management of Business Analyst Team and resolve problems escalated from the team
  • Ensure the Business Analysis Team to closely follow the LOE internal operation procedures/best practices and the company’s policies when carrying out their assignments


Job Requirements:

  • Degree holder in any discipline
  • At least 7 years relevant practical experience with minimum 2 years in supervisory level
  • Proven ability to lead delivery of medium projects
  • Excellent analytical and problem solving skills
  • Excellent negotiation and communication skills
  • Good people management skills
  • Solid knowledge of life operations
  • Familiar with Microsoft products
  • Knowledge of project management skills and tools


For other vacancies, please visit our website at

We offer an attractive remuneration package including 5-day work week and flexible benefits. Please submit your application with present and expected salaries online.

To apply:

Data collected will be used for recruitment purpose only and will be kept for 24 months. Only short-listed candidates will  be notified.


More job information
Job ref no. 19010142 (CT3118062-01#0187)
  • N/A
Job Function
Employment Term
  • Contract
  • Full-time
  • 7 years - 12 years
Career Level
  • Middle management level
  • Degree