Posted on 2022-08-09
Shanghai Commercial Bank Ltd.

Manager, Operation Efficiency & Technology Enablement

Shanghai Commercial Bank Ltd.


  • Support Team Lead to manage the project portfolio for the Operation Efficiency (OE) Workstream
  • Streamline the end-to-end processes to deliver financial results
  • Handle end-to-end technology enablement for a wide range of projects.
  • Plan, manage and report all aspects of User Acceptance Test (UAT) for a wide range of projects.
  • Define testing strategy, policy and testing approach to ensure the resources are optimized and utilized.
  • Monitor the UAT progress to ensure the projects are completed on-time, within budget and with desired quality.
  • Understand the limitations and issues of existing testing processes and recommend improvement initiative.
  • Assist business owners to facilitate continuous monitoring of projects after launch and evaluate the benefit realization achievement.


  • Degree holder with 5 years of experience in process analysis / process improvement/project management and UATs, preferably gained in banking or financial industry
  • Experience in managing projects of operation process improvement to enhance efficiency, service quality and customer experience
  • Experience working in an agile software development environment, with comprehensive understanding of testing and quality assurance methodologies
  • Proven ability to build strong, cohesive partnerships and work effectively with the business, operations, technology and other key stakeholders
  • Ownership mind-set, analytical and open-minded with strong communication, facilitation, interpersonal and project management skills
  • Good command of both spoken and written English and Chinese, Putonghua is an advantage

Attractive remuneration package will be offered to the right candidates. Interested parties please click Apply Now to submit your full resume with current and expected salary to the Human Resources Division.

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More job information
  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan
  • Paid overtime
Job Function
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree