Job ref no.: CT3130852-01#0001
Raffles Medical Group (Hong Kong) Limited

Manager, Operations

Raffles Medical Group (Hong Kong) Limited

Job Descriptions

  • Oversee the daily operations of the medical centres and clinic staff to ensure that the regulatory requirements and statutory standards are met
  • Ensure smooth operations, efficient workflows and high standard of services
  • Participate in staff recruitment and retention
  • Establish and execute standard operating procedures and performance strategy
  • Handle complaints and execute improvement plans
  • Manage procurement of drugs and medical consumables and their inventories
  • Ensure that clinic equipment (including medical equipment) are properly maintained
  • Maintain good relationship with centre’s physicians, allied health professionals, suppliers and vendors
  • Work closely with the Corporate Services team in delivering services to corporate clients
  • Review, conceptualize and implement recommendations to improve service quality, operational efficiency and patient satisfaction level
  • Perform any other duties as directed by the management

Job Requirement

  • Degree holder or above in healthcare or related disciplines
  • Minimum 5 years’ relevant experience in managing clinic operations
  • Sound Knowledge in drugs management is preferred
  • Self-driven, able to perform in a fast paced and high-growth environment
  • Good interpersonal and communication skills
  • Excellent command of both written and spoken English and Cantonese
  • Proficient in MS Office (Word, Excel, Powerpoint)

Interested parties please send full resume with last and expected salary in English to Raffles Medical Group (Hong Kong) Limited by clicking Apply Now.

(Only shortlisted candidates will be contacted for interview. All personal data collected will be treated in strict confidence and will only be used for recruitment related purpose.)

More job information
Job ref no. CT3130852-01#0001
Job Function
  • Lai Chi Kok
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree
  • Master's degree
  • 5-day week