The purpose of this role is to lead the program of work for building out FMO / SSOs strategic metrics across all functions, locations, businesses and segments FMO supports. The role is responsible for defining the backlog of work required, definition of quarterly goals and prioritization of items amongst team members. There is also a responsibility to supply management with accurate and timely data and metrics on FMO / SSO volumes, costs, headcount, efficiency metrics.
Define roadmap for FMO Productivity and Efficiency Metrics
Support senior management with high-quality, timely and relevant insights and reporting
Co-ordination and Delivery of Cost to Serve / Cost per Trade / Cost per Work Driver
Our Ideal Candidate
Apply Now to join the Bank for those with big career ambitions.
|Job ref no.||2200016480|
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.