Job ref no.: CT3116513-01#0160

Manager, Policy Service


Assist manager to maintain and increase POS (including HK and SSM) accuracy, efficiency and service quality.

Ensure turnaround time, benchmark and department goal are met.

Review, standardize and enforce POS procedures

Job Responsibilities

Monitors & controls the productivity, quality & efficiency of the team by reviewing the productivity report, reissue, audits and management reports in order to ensure consistency and accuracy of the output

Participate in company strategic projects

Organize and provide POS training to internal staff

Handle internal enquiries and special handling of FYC adjustments

Underwrites, approves cases which exceed subordinates’ authority

Handle requests received from DD meeting and agency leaders’ telephone enquiries

Conduct periodic audits to ensure the POS transactions of Operations POS, PRC Business and SSM are properly performed

Job Requirements

University /College graduate plus 5 years relevant experience with 2 years supervisory experience OR

Form 5 graduate plus 8-10 years related experience

Effective problem solving and communication skills

We offer an attractive remuneration package to the successful candidate. Please submit your application by clicking Apply Now for our processing.

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More job information
Job ref no. CT3116513-01#0160
  • N/A
Job Function
  • 2 years - 7 years
Career Level
  • Middle management level
  • F.5- F.7 or DSE