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Job ref no.: CT3116513-01#0160

Manager, Policy Service

AIA

Assist manager to maintain and increase POS (including HK and SSM) accuracy, efficiency and service quality.

Ensure turnaround time, benchmark and department goal are met.

Review, standardize and enforce POS procedures

Job Responsibilities

Monitors & controls the productivity, quality & efficiency of the team by reviewing the productivity report, reissue, audits and management reports in order to ensure consistency and accuracy of the output

Participate in company strategic projects

Organize and provide POS training to internal staff

Handle internal enquiries and special handling of FYC adjustments

Underwrites, approves cases which exceed subordinates’ authority

Handle requests received from DD meeting and agency leaders’ telephone enquiries

Conduct periodic audits to ensure the POS transactions of Operations POS, PRC Business and SSM are properly performed

Job Requirements

University /College graduate plus 5 years relevant experience with 2 years supervisory experience OR

Form 5 graduate plus 8-10 years related experience

Effective problem solving and communication skills

We offer an attractive remuneration package to the successful candidate. Please submit your application by clicking Apply Now for our processing.

All personal information provided by applicant will be treated in strict confidence and used solely for recruitment purposes. The personal information will be used strictly in accordance with AIA’s personal data policies, a copy of which will be provided upon request. It is possible that information about the applicant or the applicant’s application will be shared with AIA and its related companies. AIA will retain all applications no longer than 12 months after which the documents will be destroyed.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3116513-01#0160
Salary
  • N/A
Job Function
Industry
Experience
  • 2 years - 7 years
Career Level
  • Middle management level
Education
  • F.5- F.7 or DSE