Job ref no.: CT3116128-01#3944

Manager, Process Management (Bank)

Godwin Consultancy


  • Manage quality & service excellence (QSE) projects for departmental/cross functional process improvements, change management in work culture, people and organization structure.
  • Review and identify process issues and provide ideas and recommendations for improvement
  • Formulate policies and procedures in compliance with regulatory requirements, operational risk and internal control guidelines
  • Conduct training on quality and process improvement topics
  • Manage ad hoc operational and automation projects


  • University degree in Banking, Finance or Business related disciplines
  • At least 10 years’ experience in process improvement, change management and project management in service/finance/banking industry 
  • With Six Sigma Green Belt is an advantage
  • Strong project management and analytical skill
  • Ability to work with minimum supervision
  • Strong communication and people management skill 
  • Excellent proficiency in both written and spoken English & Chinese


Interested parties, please send your FULL RESUME to our office email address by clicking Apply Now

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More job information
Job ref no. CT3116128-01#3944
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 10 years - 15 years
Career Level
  • Middle management level
  • Degree