Job ref no.: CT3120180-01#0009
Global Payments Asia-Pacific Ltd

Manager, Product Development (CAS)– Regional

Global Payments Asia-Pacific Ltd

Benefits
  • 5-day week
  • Insurance plan
  • Medical plan
  • Shuttle bus

Overall Objective of the Role

This leadership (people manager) position will report to Vice President, Strategic Solutions and Product Development – Asia Pacific, which main job scope focuses in delivery card acceptance solutions (CAS). Managed team size of 4 team members.

Responsibilities 

  • Manage product development and implement delivery strategy for Asia Pacific regions with various head quarter teams on centralized/corporate-driven products and services (EMV CAD based) card acceptance solution (CAS)
  • Manage product delivery of software on approved EMV CAD solutions through partnership with EMV CAD platforms (e.g. Ingenico, Verifone, PAX, Spectra, etc)
  • Manage and define product life cycle for the responsible product suite, including but not limited to product roadmap, research, financial assessment, requirements, development, go-to-market planning, stakeholder training, product updates and improvements
  • Support on 3rd party EMV CAD solution in accordance to Global Payments payment specifications.
  • Work with strategic partners and ISVs on payment integration, product packaging and solutions, including support and implementation of proposition and customer focused strategy
  • Manage and participate in cross-functional/cross-country teams in to support customer engagement as part of continuous product improvement to enhance our value proposition in each local market
  • Collaborate cross-organizationally with internal stakeholders sales, marketing, schemes compliance team, customer support, operations, risk management, and other relevant functional areas to manage all aspects of product and service roll-outs
  • Organize and monitor pilots for new products and make recommendation on refining launch strategies in order to uplift performance and bring positive impact to customer experience and local market’s scorecard
  • Assist to identify innovations and develop multi-platform, multi-channel solutions beyond payment processing e.g. loyalty products, currency products, mobile payments, e-signature and paperless solutions, portal, vertical solution (Retail, F&B, Hotel, etc.) to penetrate/strengthen new/existing segments
  • Support to RFI, RFP and tenders 

Requirement 

  • Tertiary degree holder (or equivalent) in technology/IT or related disciplines
  • Related work experience is a must
  • Min 5-10 years of work experience with at least 3 years in in product/project management, in the Asia Pacific regional experience, preferably with multinational company
  • Required in-depth knowledge in the ISO8583 (and equivalent) EMV-CAD centric payment industry – payment network, processor, solution supplier, gateway providers or card acquirer
  • Technical knowledge in integrated EMV-CAD solutions is a plus
  • Related integration experience in omni-channel and O2O solution delivery will be a plus
  • Experienced in EMV-CAD project delivery, PMP preferred
  • Experience with Agile project management and tools supporting agile methodology is a plus
  • Proficiency in written and spoken English; good command of Chinese (Cantonese and Mandarin) is preferred
  • Proficiency in product presentation, interpersonal and communication skills in face-to-face environment or in phone/video calls
  • Flexible for frequent conference calls or meetings outside of regular office hour

Personal Competencies Required

  • Strong inter-personal traits
  • Able to work independently and to cope with a fast changing environment
  • Self-motivated with strong analytical skills
  • Awareness and sensitivity to cultural differences and diversities
  • Strong business acumen, leadership skills and ability to influence for results
  • Out-of-the-box thinker, customer experience focused
  • Effective communicator with the ability to convey message clearly and concisely  

Data collected will be treated in strict confidence and used for recruitment purposes only. 

More job information
Job ref no. CT3120180-01#0009
Salary
  • N/A
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years - 10 years
Career Level
  • Middle management level
Education
  • Degree