Drive, establish and participate in projects collaborating with the business line, Compliance, Risk Management and other relevant stakeholders to enhance and improve the operational framework and guidelines on banking products.
Initiate and take lead on system projects related to branch sales process and/or operation flow including user requirement preparation, UAT planning/execution and rollout preparation.
Develop and regular review branch procedures and documentations related to the sales and/or operations process of banking products.
Arrange staff meetings on issues related to compliance, operations, policy changes, etc. where necessary.
Handle branch enquiries and provide support to resolve issues relating to the sales and operations process of banking products.
Provide guidance and training to ensure that new products and procedures are communicated to staff in a timely manner.
Monitor and follow up with branches to resolve or clear all outstanding items raised by Audit, Compliance, Quality Assurance team and other relevant stakeholders.
Degree in any discipline, preferably in banking and finance
Minimum 5 years of experience in banking with exposure to branch operation, especially on investment & insurance sales process. Candidate with experience in loan process will also be considered
Experience of project management and system development is an advantage
Familiar with regulatory requirements and industry standards on regulated activities
Strong attentiveness to detail, compliance and control orientation
Self-motivated, with strong communication and interpersonal skills
Good command of spoken and written English and Chinese
(Candidate with less experience will also be considered as Assistant Manager)
Attractive remuneration package will be offered to the right candidates. Interested parties please send your full resume with current and expected salary to the Human Resources Division[via CTgoodjobs Apply Now ] or by post to G.P.O. Box 139, Hong Kong.
All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided immediately upon request by contacting our Personal Data Compliance Officer. Applicants who are not contacted within two months may consider their applications unsuccessful and the personal data collected from the applicants will be retained for no longer than two years from the date of rejection during which the applicants may be considered for other suitable positions within the Bank.
Incorporated in November 1950, Shanghai Commercial Bank Ltd. is one of the most well known local Chinese banks in Hong Kong. At present, there are more than 40 local and overseas branches. The Bank has always been pursuing the motto of its founder, Mr. Kwang-pu Chen, to 'Serve the Community'. The Bank's slogan of 'For Personalized Service' and 'All in a Family' denotes the Bank's devotion to providing personalized services to its clients and promoting a harmonious relationship among its staff members.