Manager / Senior Manager – CS Dept. (客戶服務經理／高級經理) (Stationed in Panyu)

Responsibilities:

• Lead the team for handling customers enquiries and complaints
• Manage our Customer Services team and Quality Assurances team including but not limited to handle expatriation of QC technician and coordinate the fabric stocks
• Responsible for risk management and problem solving
• Prepare daily and monthly evaluation and analysis reports
• Frequent business travel is required
• Assist in ad-hoc tasks and projects as assigned

Requirements:

• Bachelor or above in textile or relevant discipline
• At least  5 years’ relevant experience at managerial level, preferably with fabric experience
• Proactive, Patience, Excellent Leadership, Interpersonal and Communication Skills
• Fluent in spoken and written Mandarin and English

職責：

• 帶領部 門處理 客 戶 的查 詢 和 投 訴
• 管 理 客戶服務 和 品 質 管 理 的工作 ， 包 括 但不限於 技 術 員的 海 外 調派工 作 及統 籌 存布安 排
• 負 責 風 險 管 理 及解 決問 題
• 預 備 日常分 析 報告及評 估
• 需要到國內外出差
• 執行其 他 相關指派工作

要求：

• 學士學位或以上 ，主修紡織
• 5 年及以上相關 管 理經驗，具 布 料 經 驗較佳
• 主動積極， 有耐性 ，具領導才能及良好溝通技巧
• 精通普通話 及 英語

We offer attractive remuneration package to the right candidate. Interested parties please submit your full resume with expected salary and availability by clicking 'Apply Now'.

Personal data collected will be used for recruitment purpose only. We will retain the applications for a maximum period of 12 months after which their personal data will be destroyed.

有意申請職位者請按  'Apply Now' ，提供履歷及要求待遇申請。
申請人所提供的資料將予保密及只作有關招聘職位用途，將會保留不多於 12 個月後銷毀。