Job ref no.: JR00063809
Sun Life Hong Kong Ltd

Manager, Technology Delivery

Sun Life Hong Kong Ltd

Job Description:

  • Responsible for the system enhancements/new systems development of the Life and Health business line, and the common platforms such as HR, Finance, Risk, and Compliance
  • Manage the production stability and SLAs of systems servicing Life and Health business lines and the common functions. Ensure production issues are tracked, reported, resolved, and closed within agreed SLAs.
  • Responsible for solution engineering and estimations to support the creation of business cases
  • Lead the off-shore development centres (Philippines and India) and external vendors to fulfil Life and Health business initiatives, support keep BAU activities
  • Proactive manage Day2 items to ensure they are tracked and implemented according to plan
  • Manage the relationship and service levels for the off-shore development centres (Philippines and India) and external vendors
  • Active team management to nurture continuous learning culture and keep improving the team on modern skills and knowledge in alignment with the market trend
  • Create project deliverables that meet/exceed the project sponsor's specified expectations, develop delivery plans that effectively align scope, time, cost, quality, resources, risk, communication and procurement in a manner that enables highly coordinated execution and control.
  • Effectively collaborate with different business work streams to develop and execute project deliverables, including Business Requirements, detailed project plans, milestone charts, and status reports.
  • Establish and maintain strong relationships with IT, business and functional team members to align objectives, resources and expectations.


  • Bachelor Degree in Information Technology or related discipline
  • At least 8 years of working experience on application development and support in insurance / financial industry. Familiar with various operations and knowledge of different lines of insurance products will be advantages.
  • Proven track record in large scale solution delivery with onshore and offshore resources management
  • Familiar with various IT platforms in financial industry, good knowledge of insurance package solutions, insurtech, fintech, etc
  • Experience on working in complex & matrix environment, off-shore team management
  • Excellent communication and presentation skills, able to engage conversations, influence decisions and conduct briefing & presentation to all levels of stakeholders
  • Strong analytical and problem solving skills for large complicated and broad issues and able to work independently
  • Strong planning and execution skills for complex environment with various business and IT teams
  • Understand systems, processes, products and the impact to the project and business objectives, Ability to handle multiple projects and priorities and adjust work accordingly to meet target deadlines 

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose.

More job information
Job ref no. JR00063809
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan
Job Function
  • Hunghom
Employment Term
  • Permanent
  • Full-time
  • 8 years - 13 years
Career Level
  • Middle management level
  • Degree