Job ref no.: 98003 (CT3116935-01#0024)
Shangri-La International Hotel Management Limited

Manager, Technology Innovation & Projects

Shangri-La International Hotel Management Limited

Shangri-La Hotels and Resorts is a global leader in luxury hospitality with unique Asian heritage.
Headquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly with a strong development pipeline throughout Asia, the Middle East, Europe and Africa.

Regarded as one of the world’s finest hotel ownership and management companies, Shangri-La is dedicated to delight guests around the world with legendary service, finely tuned from over 45 years of hospitality from the heart. We have an affinity with Asian travellers and we offer them a gateway to the rest of the world, positioning us a leading brand in luxury hospitality.

As an enviable employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues, to best in class leadership development, you can be sure that potential is identified and nurtured throughout your career.

We are currently seeking a Manager, Technology Innovation & Projects to join our team in the Information Technology Division at the Corporate Office in Hong Kong. The Technology Innovation Team will play an integral part in the strategy planning and delivery of the Company’s innovation projects. The Manager, Technology Innovation & Projects is responsible to strategize, plan and implement tech projects based on Company's business priorities; this includes aligning directions, acquiring resources and coordinating the efforts of various business divisions in HQ, Technology Development team, regions, hotels, and/or external consultants. Project scope includes next generation hotel operating system revamp, smart hotel & internet of things, data analytics platform, direct channel optimization, and more.

What you will be doing:

  • Support the team to improve Company's business performance and operating efficiency through technology
  • Coordinate with different commercial divisions to understand their business needs for technology
  • Work closely with Technology Development Centre to devise technology related strategies to satisfy these business needs
  • Assist to drive project from project planning, implementation, performance evaluation and review
  • Identify and propose technology partnership to lift technology or digital experience for guests and internal staff of Company
  • Traveling required

We are looking for someone with:

  • Minimum 5 years of work experience in Management Consulting / Corporate Strategy, and a degree in Business Management or related discipline
  • Effective project management skills, and the ability to prioritise workload and stay organized
  • Strong business acumen to understand business goals and translate to technology enablers; proficient in drafting financial models and executive presentation decks
  • Confident, assertive yet collaborative; able to motivate cross functional team members
  • Professional in spoken and written English and Chinese


If you are interested in the above position please apply via our career website or click the quick link to apply.

Only short-listed candidates will be notified and information gathered will be used for recruitment purposes only.