comScoreTag
Job ref no.: CT3114387-01#7213

Marketing Associate

Deliveroo

- ---------------
ABOUT DELIVEROO
---------------

Deliveroo is on a mission to transform the way the world thinks about food delivery. It’s not a chicken chow mein and a night on the sofa anymore, it’s your favourite local restaurant, it’s a dinner party, a date.

We’re five years in, and along the way our team have taken hundreds of ideas from brainstorms to global rollouts, like Deliveroo Editions bespoke kitchens designed to host a locally curated selection of restaurants. Editions are our solution to ensuring that our customers have access to the best of the food scene, no matter where they live.

And that’s just what we’re like at Deliveroo, no compromise allowed and lots of food inspired challenges to get your teeth into. Out of the box thinking is actively encouraged and we move quickly to make great ideas happen. We’re energetic, fast-paced and blow off steam with free for all Friday lunches.

It’s a formula that’s working too we’re bringing great food to customers in 12 countries and over 200 cities.

----------------
RESPONSIBILITIES
----------------

Based in Hong Kong and reporting to the Head of Marketing for Hong Kong, the Marketing Associate will be working closely with the marketing teams and will be responsible for social media, CRM and digital content for Deliveroo Hong Kong and will support the Head of Marketing (Hom) on marketing campaigns, analysis, reporting and restaurant relationships.

Social Media:

  • Responsible for social media, CRM & digital content for Ireland.
  • Develop and execute the day-to-day social media content calendar & create content that drives engagement and quality traffic to Deliveroo.ie
  • Collaborate with the central CRM Manager to manage, create and deploy campaigns.
  • Develop as required blog production & content, in app banners, T&Cs for campaigns, voucher creation and tracking.

Marketing:

  • Support the Hom to develop a deep understanding of our customer base. Help identify where there are opportunities to accelerate acquisition and reduce churn across different demographics & locations and execute plans against these opportunities.
  • Execute on the monthly marketing campaign calendar.
  • Support the Hom with all day to day tasks, projects, events and campaigns.
  • Develop a strategy for merchandise to support brand campaigns and marketing activities.
  • Collaborate with the central marketing team on a daily basis, ability to build effective relationships and produce quality work while working remotely.
  • Keep on top of marketing admin requirements such as purchase orders and invoices.

Reporting

  • Responsible for weekly reporting, highlighting key findings, success and learnings.
  • Track new and existing customer behaviour (traffic, conversion, volumes) on a weekly, monthly, and quarterly basis.

Restaurants

  • Manage restaurant marketing activity and support the development of toolkits, merchandise, packaging and processes to improve restaurant relationships.
  • Work with our restaurant account management team to ensure they are briefed on the latest restaurant campaigns.

------------
REQUIREMENTS
------------

Must haves:

At least 2-3 years marketing/ social media experience.

  • Educated to degree level.
  • Excellent copywriting capabilities.
  • Understanding of the social media landscape and content that works on the key channels, Facebook, Twitter and Instagram.
  • Strong wordsmith and great communicator.
  • Analytical skills with solid MS Excel experience.
  • Experience briefing and working on video content.
  • A self-starter with an eye for detail.
  • Comfort in a fast-paced environment and ability to multitask.
  • A great attitude and willingness to work on a variety of marketing assignments.

Nice to haves:

  • Photoshop and GIF creation experience.

--------
BENEFITS
--------

  • Free food and LOTS of it
  • Access to Deliveroo Plus (no delivery fee on all orders)
  • Subsidised gym membership
  • Top-notch kit. We'll get you a shiny new Macbook and stuff.
  • An extremely fun team to work alongside!
  • Great online learning courses delivered by global universities
  • A competitive salary.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start ups around.

Interested parties please send your resume with current and expected salary by clicking Apply Now.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3114387-01#7213
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 2 years - 3 years
Career Level
  • Middle management level
Education
  • Degree