Job ref no.: GMCC
Miramar Hotel and Investment Company, Limited

Marketing Manager – CRM

Miramar Hotel and Investment Company, Limited

The Job

  • Plan and develop CRM activities to grow customer base and drive business values
  • Segment customer base and provide insights to business units
  • Daily database management and operations
  • Develop and maintain data architecture, storage and warehouse operations (e.g. data audit/validation/migration)
  • Conduct data mining, support data related projects and analytics by delivering database marketing metrics for different business units
  • Set up and generate reports developed from large scale customer database and derive insights as well as campaign performance tracking
  • Daily email marketing implementation, operations and evaluations
  • Work with internal teams and external agencies for new initiatives

The Requirement

  • Degree holder in Statistics, Information Management, Applied Mathematics or related disciplines
  • At least 5 years' experience in CRM campaign management and operation
  • Strong experience in CRS programming and data analysis
  • Excellent statistical, analytical and project management skills.
  • Familiar with working with complex database
  • Knowledge of CRM platforms / Oracle / Business Intelligence / Google analytics / Mobile app / Cloud solution
  • Good command of both written and spoken English and Chinese and interpersonal skill
  • Candidates with less experience will be considered as Assistant Marketing Manager - CRM

Attractive remuneration would be offered to the right candidate.

Please send your application with expected salary to:

Human Resources Manager

By email: (in word format) or

By WhatsApp: 6388-3034

Personal data collected will be used for recruitment purpose only. We are equal opportunity employer.

More job information
Job ref no. GMCC
  • 35,000 - 45,000 / month
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Examination leave
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
Job Function
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
  • 5 years - 7 years
Career Level
  • Middle management level
  • Degree