Job ref no.: CT3119594-01#0276
Hutchison Telecommunications (Hong Kong) Limited

Marketing Manager - Retention

Hutchison Telecommunications (Hong Kong) Limited

  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Shuttle bus


  • Identify key segments to develop and implement initiatives to enhance customers’ values
  • Formulate retention programs and upgrade offers by segment characteristics
  • Analyze customer profile and define strategy by value segments
  • Plan and execute CRM events and value upgrade programs based on profiles and needs
  • Negotiate with commercial partners to solicit customer benefits
  • Motivate customer communications via automated digital channels to drive efficiency
  • Explore and develop partnership program that can help to maximize business opportunity


  • Degree holder in Marketing / Business or related discipline
  • Experience in consumer marketing; with exposure in telecommunication / banking / insurance industry would be an advantage
  • With track record in running inbase upselling, loyalty programs, etc.
  • Sound knowledge in customer segmentation and profile analysis
  • With analytical mind and good negotiation skills

We offer competitive salary package and career development opportunity. Free company coach is provided. Interested parties, please apply with full resume, present and expected salary by email to [via CTgoodjobs Apply Now ]. Please quote the reference number on the e-mail subject.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within the Hutchison Group. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within six months.