Supervises the Hong Kong Call Centre team of Telesales Consultants. Organizes, provides and monitor the penetration rate of the leads provided to the team. Provides guidance to help the team or individual to achieve targets given. Responsible for the team to achieve the Call Centre budget tours and production.
Provide training weekly or monthly that is accordance to what the team requires to improve their performance, to provide training to the new staff to get the ready for their role. Manage all collaterals given for the sales process. To ensure all telesales consultants update the system with their contact form the members and guests via TSW or OTM or any leads management system provided.
Quality Assurance/Quality Improvement
If you believe you are the one we are seeking and thrive in a transparent and autonomous environment, apply here and attach your resume giving full details of qualifications, experience as well as current and expected salary.
We regret that only short-listed candidates will be notified.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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