Job ref no.: CT3115850-01#0365
Spencer Ogden (Hong Kong) Ltd

Medical Claims Manager

Spencer Ogden (Hong Kong) Ltd

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Our client is a leading insurer based in Hong Kong and are looking for a Medical Claims Manager to join their business.

This role will be responsible for heading up the outpatient claims function of the business, primarily leading a sizable team, while enhancing the claims process.

The Role:

  • Manage the overall claims team performance in claims administration and adjudications
  • Develop the team’s knowledge and skillset
  • Monitor and enhance the claims processing turnaround time
  • Develop innovative claims control strategies by initiating system enhancement projects
  • Build and maintain strong relationship with external vendors, clients and internal teams by providing training or presentation on the company’s claims services
  • Work closely with internal IT and external IT vendors to manage the end-to-end process of system enhancement including full cycle user requirement gathering and UAT


  • Degree holder or above
  • At least 6 years’ experience in medical claims adjudication / administration at managerial level
  • Solid technical skills in individual and group medical claims
  • Possess strong customer centricity mindset
  • Good understanding of healthcare network providers' operations
  • Excellent interpersonal, communication and influencing skills
  • Cantonese speaker with good command of both English and Chinese.

Note: Client is open to strong candidates at Assistant Manager grade looking for a challenge.

This is a permanent opportunity based in Hong Kong and paying an attractive remuneration, bonus and benefits. If you are interested, please contact Eunice Chan by clicking Apply Now or call +852 2245 3370.

More job information
Job ref no. CT3115850-01#0365
  • 45,000 - 55,000 / month
Job Function
Employment Term
  • Permanent
  • Full-time
  • 6 years - 11 years
Career Level
  • Middle management level
  • Degree
  • Master's degree