Job ref no.: CT3116513-01#7582

Medical Provider Specialist (Digital Health)

AIA

Job Summary

To promote and implement the digital health platform and support overall provider experience improvement

Job Responsibilities

  • Enhance the experience of the providers and customers by promoting the use of the digital health engagement platform
  • Support medical providers and the staff with the digital health resources including the e-OP Platform, e-PA, and EDI integration
  • Participate in the development, delivery, evaluation of training and support to internal and external stakeholders to ensure they are able to effectively participate in the Digital Health Platform
  • Identify and improve overall provider experience, and resolve various process improvement
  • Disseminate and provide accurate and up-to-date (e.g. upgrades and updates) of the digital health platform to the medical providers
  • Collect and gather feedback on the Digital Health Platform on an ongoing basis and report to management
  • Adopt data analytic approach to monitor utilization patterns, feedback, and servicing issues about the digital health platform
  • Provide onsite and technical support on the digital health platform to the medical providers including medical clinics, group practices and hospitals
  • Work with the external vendors to support the business initiatives
  • Other duties / projects as assigned

Job Requirements

  • University graduate preferably with major in life science
  • Over 3 years of working experience in the healthcare sector
  • Knowledge of contract medicine and managed care is a preferred
  • Good presentation and negotiation skill
  • Excellent verbal and written communication skills in both English and Chinese
  • Proficient in MS Office
  • Independent, self-motivated and be able to work under pressure
  • Experienced in sales and marketing support is preferred

We offer an attractive remuneration package to the successful candidate. Please submit your application by clicking Apply Now for our processing.

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More job information
Job ref no. CT3116513-01#7582
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 3 years
Career Level
  • Non-management level
Education
  • Degree