Job ref no.: 2200015030
Standard Chartered Bank

Medium Enterprise Account Manager

Standard Chartered Bank

The Role Responsibilities

  • To manage designated Problem Accounts and other accounts specifically assigned to Collections Hong Kong (both CIB + CB + PvB).
  • To directly represent and negotiate to protect the Bank’s interest in complex Group and multi-lender restructuring / recovery actions by using strong influencing skills.
  • To manage the potential risk from litigation, regulatory and other claims and to negotiate personally in complex situations.
  • To evaluate and make judgements on the credit risks of applications as required, and to assume personal responsibility for particular accounts.
  • To deal with external and internal stakeholders and develop robust workable relationships with them.
  • To formulate account strategies and action plans.
  • To make recommendations about impairment provision on the designated Problem Accounts.
  • To be well versed in relevant law & regulations to provide guidance in legal issues.
  • To maintain a broad business knowledge and to structure creative solutions.
  • To comply with all relevant regulations and internal Risk & Compliance policies and procedures.
  • To ensure that forecasts on Loan Impairment Provision are accurate and timely.
  • To ensure that lessons learned from bad debt/problem loan experiences as shared in Hong Kong and on a Group wide basis.
  • To ensure that the risks arising from litigation, environmental claims, regulatory censure or potential reputational loss in regard to Early Alert Accounts and Problem Accounts are minimized.
  • To ensure compliance with Group and Local policies, procedures and codes, including anti-money laundering.
  • To ensure compliance with Local Laws and Regulations that the Risk Function have Risk Control ownership, as defined in the Operational Risk Framework.

Our Ideal Candidate

  • At least 5 years of functional risk experience in the areas of Collection and Business Banking.
  • Minimum Bachelor’s university degree, preferably in the discipline of Banking and Finance, Economics or Accounting.
  • Strong negotiation, managerial and organizational skills to manage the accounts.
  • Strong interpersonal skills coupled with professional integrity in order to command respect / credibility in situations involving conflicting interests (internal and external).
  • Tertiary academic qualification and/or extensive practical know-how in accounting, finance and banking practice and theory.
  • Significant experience in the banking industry, with sound knowledge of risks involved in lending; particularly corporate lending.
  • Sound practical and technical knowledge of laws relating to bankers’ rights, corporate finance, security documentation and realization, appropriate Corporate Law, receivership, bankruptcy and winding up.
  • Ability to resolve conflicts, manage crises and solve problems, withstand pressure, work efficiently, set priorities and organize management time among numerous accounts needing urgent attention simultaneously, with initiative, creativity, resourcefulness, analytical ability, energy and determination to execute and win.
  • Ability to communicate well both orally and in writing, and to conduct meetings (often in hostile/confrontational circumstances and/or at very Senior Corporate / Bank levels) and focus to relevant issues.
  • An ability and willingness to exercise initiative, make decisions, exercise responsibility and accept accountability for actions taken / decisions made. 

Apply Now to join the Bank for those with big career ambitions.

More job information
Job ref no. 2200015030
Job Function
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree