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Job ref no.: CT3114167-01#0097
The American Club Hong Kong

Member Services Assistant (5 days work)

The American Club Hong Kong

Benefits
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Insurance plan
  • Marriage leave
  • Meal allowance
  • Medical plan
  • Special / extra leave
  • Transportation allowance
  • … + 7 more

Job Duties & Responsibilities

  • Manage the daily operations of the Member Services Desk
  • Supervisor the Member Services Assistants to ensure Members and Guests are provided with high quality of service which is professional and efficient, and yet also warm and friendly
  • Effectively answer and solve the inquires related to membership, Club facilities, Club events, booking of facilities and F&B outlets as well as Private Events and Rooms
  • Assist the Member Services Manager on reporting and administration, in order to ensure the quality of service is measured and follow through to maintain an absolute high quality of service
  • Perform and assist the Club tours / visits when necessary

Job Requirments

  • College / University graduate in Hotel Management or equivalent
  • Minimum 2 years customer service experience within private club, member association or hopitality industry and working experience in F&B / other opertational functions
  • Candidate with supervisory experience may consider as Member Services Executive
  • Good interpersonal skills with proficiency in both English and Chinese
  • Available to work on shifts including weekends and public holidays
  • Work Location: Central
  • 5-day work week, on roster

We offer attractive remuneration and career development opportunity. Please send full resume to Director of Human Resources, The American Club Hong Kong, 6/F., Chinachem Tower, 34-37 Connaught Road Central, Central, Hong Kong or by fax: 2524 9311 or email: [via CTgoodjobs Apply Now ]. For more information please visit our website: www.americanclubhk.com

We are an equal opportunity employer. All information provided by applicants will be used for recruitment related purpose only and handled in strict confidence by authorized personnel only. Only short-listed candidates will be notified. The personal data collected will be destroyed after 3 months.

 

 

More job information
Job ref no. CT3114167-01#0097
Salary
  • N/A
Job Function
Industry
Location
  • Central
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • Degree