Job ref no.: CT3120242-01#0004
The American Club Hong Kong

Member Services Assistant (5 days work)

The American Club Hong Kong

  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Insurance plan
  • Marriage leave
  • Meal allowance
  • Medical plan
  • Special / extra leave
  • Transportation allowance
  • … + 7 more

Job Duties & Responsibilities

  • Manage the daily operations of the Member Services Desk
  • Supervisor the Member Services Assistants to ensure Members and Guests are provided with high quality of service which is professional and efficient, and yet also warm and friendly
  • Effectively answer and solve the inquires related to membership, Club facilities, Club events, booking of facilities and F&B outlets as well as Private Events and Rooms
  • Assist the Member Services Manager on reporting and administration, in order to ensure the quality of service is measured and follow through to maintain an absolute high quality of service
  • Perform and assist the Club tours / visits when necessary

Job Requirments

  • College / University graduate in Hotel Management or equivalent
  • Minimum 2 years customer service experience within private club, member association or hopitality industry and working experience in F&B / other opertational functions
  • Candidate with supervisory experience may consider as Member Services Executive
  • Good interpersonal skills with proficiency in both English and Chinese
  • Available to work on shifts including weekends and public holidays
  • Work Location: Central
  • 5-day work week, on roster

We offer attractive remuneration and career development opportunity. Please send full resume to Director of Human Resources, The American Club Hong Kong, 6/F., Chinachem Tower, 34-37 Connaught Road Central, Central, Hong Kong or by fax: 2524 9311 or email: [via CTgoodjobs Apply Now ]. For more information please visit our website:

We are an equal opportunity employer. All information provided by applicants will be used for recruitment related purpose only and handled in strict confidence by authorized personnel only. Only short-listed candidates will be notified. The personal data collected will be destroyed after 3 months.



More job information
Job ref no. CT3120242-01#0004
  • N/A
Job Function
  • Central
Employment Term
  • Permanent
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • Degree