Job ref no.: CT3119362-01#3515

Membership Administrator

Talent Connect Limited

Responsibilities:
  • Responsible for handling and processing day-to-day data entry activities for members such as missing mileage claims, membership enrolment/profile update in English, Chinese (Simplified / Traditional), group nomination and all types of membership administration tasks which require data capture function
  • Handle Clients / Partners / Outport enquiries related to enrolment, Air or Non-Air retros via email/phone/fax channels
  • Follow up with Clients / Partners for queries or complex cases investigation
  • Support all administrative tasks for Membership Administration Team
  • Handle email / simple letter & fax for membership administration related activities
  • Compile user requirements for system enhancements and participate in UAT support if needed
  • Recommend solutions for continuous process improvement

 

Requirements:

  • Minimum F.7 graduate or above
  • At least 3 years in Airline/Travel industry
  • At least 2 years’s data entry experiences. Having experience on address format is advantageous
  • System knowledge with Qikres, Cudos and Airlines are preferable
  • Having strong computer knowledge in MS Word, Excel and with good typing skills of English 50 w.p.m.
  • Knowing Chinese word processing is advantage
  • High typing quality with 95-99% accuracy
  • Capable of communicating (written and verbal) effectively in both English and Chinese
Interested parties please click Apply Now to apply job.

(All information provided will be treated with strict confidence and will be used for recruitment purpose only.)

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3119362-01#3515
Salary
  • N/A
Job Function
Industry
Experience
  • 3 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE