Job ref no.: 20006984
The Hong Kong Jockey Club

Membership Assistant, Hotline (1-year temp)

The Hong Kong Jockey Club

The Department

The Membership Services Department plays an essential role in providing co-ordination and administrative support, and amenities to the Club's 29,000 Members and their families.

The Job
You will:

  • Provide quality Telephone services to our Members
  • Handle clubhouse facilities reservations on catering and recreation for Members
  • Provide outbound calls for product selling
  • Responsible to work according to the shift duty assigned

About You
You should have:

  • Form 6 or above
  • A minimum of 2 years’ working experience in call centre is an advantage
  • Good communication skills in both English, Chinese and Mandarin
  • Positive attitude, pleasant telephone manners, good interpersonal skills, patient and well understanding on customers’ needs
  • Proficient in PC skills, including hands-on application of MS office such as MS Word, Excel and PowerPoint with typing speeds of 30 wpm (Chinese) and 40 wpm (English)

Terms of Employment
The level of appointment will be commensurate with qualifications and experience.

How to Apply

Please send your resume, complete with expected salary and job reference by clicking Apply Now.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon requested.

More job information
Job ref no. 20006984
Job Function
  • Happy Valley
Employment Term
  • Contract
  • 2 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • 5-day week
  • Gratuity