Job ref no.: MBPM (CT3118096-01#0486)
The Hong Kong Jockey Club

Membership Business Planning Manager

The Hong Kong Jockey Club

Company Profile
  • 5-day week
  • Competitive pay
  • Discretionary bonus
  • Family medical plan
  • Medical plan

Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses. In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organizations for a variety of functions.

You will:

  • Derive business strategy, plans and programs to improve Member service level and deliverables, and manage the business strategic roadmap to offer the most sophisticated services and appropriate deliverables to contribute the best value to our renowned Members
  • Conduct market research, feasibility studies on business ideas generated from Senior Management to come up with business plans for review and execution if proven to be feasible
  • Identify possible business opportunities for Membership to enhance service delivery and operational efficiency and effectiveness by working closely with all Business Units Managers to identify gaps, pin point improvement areas and provide improvement suggestions
  • Work on the business ideas generated from the senior management members in Membership Department and come up with a business proposal by conducting market research and external benchmark, feasibility study to translate the business ideas into concepts and then business proposals with ROI, key success measurement criteria
  • Work as a core Membership service & operations team member to add value to membership operation and retail strategy development, business planning, feasibility studies and execution as well as business performance management for Membership services & operations
  • Supervise a team of staff to support him/her on the business planning work and to motivate the team to deliver high performance

You should have:

  • Bachelor degree from university in business, economics and marketing, preferably with MBA qualifications
  • At least 8 years of practical experience of strategy and business planning responsibilities with sizable servicing organizations, prior consulting experience with top strategy consulting company would be an advantage
  • Ability to understand the complexity of the business and to work with multiple stakeholders by optimizing the business potential and ideas to translate into concrete business plans
  • Solid Business planning, analytical and project management skills
  • Fluent in both written and spoken English and Chinese
  • Immediate available is highly preferred

How to Apply

Please send your resume, complete with expected salary and job reference by clicking Apply Now

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon requested.

More job information
Job ref no. MBPM (CT3118096-01#0486)
  • N/A
Job Function
  • Happy Valley
Employment Term
  • Full-time
  • 8 years - 20 years or above
Career Level
  • Middle management level
  • Degree
  • Master's degree