Job ref no.: CT3116128-01#4144

Membership Contact Centre Specialist (Part-Time)

Genting Hong Kong Limited

Responsibilities:

  • Be familiar with all promotional procedures, events and tournament and formats to assist guest requests, answer questions and resolve problems.
  • Maintain proper phone etiquette with each customer
  • Attempt to resolve customer complaints/ requests in an efficient manner ensuring customer satisfaction.
  • Continually display a very high standard of customer services.
  • Perform other duties as assigned.

 

Qualifications 

  • High school diploma, college education in Marketing or related field preferred.
  • Knowledge in both written and spoken Mandarin, Cantonese and English is required..
  • Proficiency with Microsoft Office including Excel, Word and Outlook.
  • Able to work 5 days ( 2pm - 6pm)

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More job information
Job ref no. CT3116128-01#4144
Salary
  • N/A
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip