Job ref no.: CT3124743-01#3680

Merchant Engagement & Fulfilment Assistant

Total Loyalty Company Limited


  • Working directly with Merchant Manager
  • Assist with new merchant on-boarding documentation
  • Assist with relationship management & service of existing merchants
  • Assist with order placement, merchant follow up, and to ensure timely delivery of goods
  • Assist with stock-taking, minor packing & preparation of delivery orders for the small items
  • Coordinate and liaise with delivery &transportation teams
  • Assist with customer inquiries and complaints
  • Support ad-hoc projects when required


  • Diploma or Associated Degree holder in Marketing or Business Administration or related fields
  • A team player who is be responsible, independent, willing to learn and accept challenges
  • Excellent organizational, presentation and communication skills
  • Good command in both written & verbal in English & Chinese
  • Able to work independently in a fast-paced working environment under pressure
  • Proficient PC Knowledge in MS Office (PowerPoint, Excel and Word)
  • Good verbal and written communication skills in both English and Chinese

We offer attractive remuneration package to the right candidates.  All information will be treated in confidential and in compliance with the privacy ordinance.  Please send your resume by clicking the below Apply Now 

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More job information
Job ref no. CT3124743-01#3680
Job Function
  • Quarry Bay
Employment Term
  • Full-time
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree