Job ref no.: CT3116128-01#1238

Middle Office Manager / Officer

Industrial Bank Co., Ltd.

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan


  • Work closely with Front Office to facilitate the collection of KYC and other relevant documents in accordance with the prevailing account opening procedures and local regulations.
  • Responsible for completeness of Client on-boarding due diligence and documentation review in accordance with firm requirement.
  • Perform Anti-money Launching of name checking under OAML
  • Support Front Office queries related to client on boarding and client due diligence process.  
  • Prepare regular reports for Management review (account documentation irregularities ).
  • Checking all client’s daily transaction to ensure accuracy and compliance.
  • Asset set up under Avaloq System and perform MTM process to ensure no price break.
  • Liaising with counterparty of signing SLA .
  • Follow up with Insurance Company of their rebate.    
  • Proactively review processes to identify room for improvement.
  • Work within a team – with an adaptable flexible approach, coordinate with team members and Front Office to resolve complex cases and address issues in a timely manner.
  • Be open to change and support the vision of working in a fully transversal operation
  • Perform system UAT from time to time.
  • Abide with operational risk procedures and escalate incidents to Seniors where necessary
  • Report and escalate concerns/ issues to Seniors when required
  • Liaise regularly with the following internal groups to ensure a smooth process: Compliance, FO teams, Client on-boarding and Back Office support teams



  • Minimum 6 years of private banking operations working experience
  • Bachelor’s level degree or professional qualification
  • Understand the principles and be familiar with private banking products and types of customers
  • Strong understanding of account documentation, due diligence and local Anti-Money Laundering requirements specific to private banking.
  • Fluent in English (spoken and written). Good command in Mandarin is a plus (for supporting China Markets).
  • Excellent communication and interpersonal skills
  • Must possess a strong fundamental and technical skills, awareness of operational risk
  • Client-oriented and high adaptability to changing environment
  • Able to work under pressure and deal with unclear requests as well as a high volume of requests
  • Strong analytical and strong risk sense


Please enclose full C.V. with present and expected salary to the Head of Human Resources, Industrial Bank Hong Kong Branch, 39/F, ICBC Tower, Citibank Plaza, 3 Garden Road, Central, Hong Kong.

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More job information
Job ref no. CT3116128-01#1238
  • N/A
Job Function
Employment Term
  • Full-time
  • 6 years - 11 years
Career Level
  • Senior management level
  • Degree