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Job ref no.: CT3129620-01#0139
ADECCO

MNC Logistics Officer | 20K

ADECCO

Our client is providing paper and publication services company and who is looking for the candidate with experience in customer services executive to join their team.

Job Responsibilities

  • Responsible for handling daily customers’ enquiries and providing the after-sales services to ensure customer satisfaction and retention
  • Project analysis, trouble-shooting and consulting with customers
  • Follow up voyage order and shipment delivery status to worldwide destinations and provide daily solution support and assistance
  • Understand customer needs and provide appropriate solutions to achieve satisfaction
  • Keep records of customer interactions and open and maintain customer accounts and file documents
  • Build sustainable relationships of trust through service minded and interactive communication

 Job Requirements

  • Certificate in logistics, maritime or with relevant background will also be considered
  • At least a year of customer service experience in international sales with advanced technical products or solutions
  • Knowledge of ship routing policies or procedures IT, office equipment and CRM systems and Microsoft office
  • Good communication skills in spoken and written English and Chinese (Cantonese and Mandarin)

 

 Interested parties, please CLICK HERE to apply the position via Adecco website with your CV, or if you would like to have a further discussion about this role, please contact Ms. Tsang at 852-28996163.

More job information
Job ref no. CT3129620-01#0139
Salary
  • 19,000 - 20,000 / month
Job Function
Industry
Location
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 6 years
Career Level
  • Non-management level
Education
  • Degree
Benefits
  • 5-day week