Job ref no.: 3179376

Morgan Stanley Fund Services - Investor Services Manager (Hedge Funds)

Morgan Stanley

The Role:

  • Manage a team of 5-6 investor services representatives who deal as a primary contact point to the fund Manager and their investors.
  • Provide oversight and guidance to their team and ensuring that their team delivers services in a timely, accurate and compliant manner and also serve as a point of escalation to other internal teams and external clients and investors.
  • Coordinate with global colleagues across various groups within investor services, AML, FATCA, Tax, Accounting, Cash teams etc. to deliver best in class service to clients and their investors
  • Ensure that all activity is processed in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.
  • Produce and review MIS and other internal operational reports that assist in the effective operation of the team to ensure all pre-agreed service level agreements are met.
  • Training and mentoring of individual team members
  • Maintain an awareness of industry and regulatory developments that impact investor servicing. Have an ability to accurately present our services to both existing and prospective clients in a confident and professional manner.


  • 10+ years’ prior experience of investor servicing (preferably in alternative investments).
  • Knowledge of hedge fund processing is a strong advantage.
  • A strong aptitude for client service.
  • Good administrative and organisational skills with a particular focus on accuracy and attention to detail.
  • An ability to work and lead under pressure
  • Strong Communication skills (both written and verbal) and relationship management skills
  • An aptitude for interaction directly with clients and investors and recognizing the importance of providing “optimal" client service at all times
  • Experience in supervising, managing and leading others remotely.
  • Knowledge of the regulations that pertain to the domicile of the funds being serviced including Anti Money Laundering and tax regulations
  • Native Mandarin speaker

Interested parties please click Apply Now to apply job.


All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. 3179376
Job Function
Employment Term
  • Permanent
  • Full-time
  • 10 years - 15 years
Career Level
  • Middle management level
  • N/A