Job ref no.: 2200024086
Standard Chartered Bank

Mortgage Disbursement Assistant

Standard Chartered Bank

The Role Responsibilities

  • To input loan and client data to loan system.
  • To perform disbursement of retail mortgage, Business Instalment Loan and personal loans.
  • To provide full operational support to various business initiatives as driven by Value Centers and/or other service delivery channels.
  • To cultivate good channels of communication with colleagues at all levels and listen to their comments and feedback on any concerned matters.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders


  • Frontlines
  • Business, Sales & Branch Channel
  • Retail, Priority & Business Banking
  • Product Team
  • Service Delivery / Fulfillment Teams
  • Customer Assistance
  • Credit Initiation
  • Operations Risk Management
  • Human Resources
  • Finance Division
  • Legal and Compliance
  • Customer Relations / Service Quality / CEPG
  • Information System
  • Group Technology / ATOS Origin / Salmat
  • System & Support


  • Solicitor & law firms
  • Valuation companies
  • Insurance Companies
  • Mortgage loan-sub-participation and securitization investors
  • Outsourced vendors
  • GBS (Chennai, TJ & KL hub)

Government Bodies

  • Hong Kong Mortgage Corporations
  • Hong Kong Housing Authority
  • Hong Kong Housing Society
  • Hospital Authority
  • Government Treasury
  • Trade and Industry Department
  • Rent & Rate Department
  • Small Claim Tribunal
  • Hong Kong Monetary Authority
  • Trans Union / CCRA

Our Ideal Candidate

  • Microsoft Office Excel, English and Chinese typing 

Apply Now to join the Bank for those with big career ambitions.

More job information
Job ref no. 2200024086
Job Function
Employment Term
  • Full-time
Career Level
  • Non-management level
  • N/A