Job ref no.: CT3118919-01#0029
Harbridge Partners Limited

MPF services, Head of Operations

Harbridge Partners Limited

  • 5-day week
  • Insurance plan
  • Medical plan


The role is responsible for managing and supervising the daily operations of the MPF Business of one of the fastest growing MPF Providers in Hong Kong, with a substantial Pensions, Funds and Trusts services offering.


• Formulate the goals, objectives and business operations of the department
• Manage and supervise daily operations in MPF, Funds and Trust Operations.
• Monitor and control daily operational tasks so that timely and quality services are delivered and ensure compliance with statutory deadlines where applicable.
• Train and develop subordinates so that staff can perform up to the required standard and successors can be identified.
• Ensure and improve efficiency and effectiveness of the team.
• Effective communication with subordinates, peers, supervisors, and other colleagues across teams.
• Handle special projects, ad hoc tasks, and other restricted transactions as assigned by supervisors.
• Assist in preparing statistics for management information and reporting purposes


Essential Requirements & Skills
• University Degree Holder
• Good people management skills with the ability to coach and supervise junior staff
• Good communication skills and the ability to handle multiple tasks, work under pressure and meet deadlines
• Lead and plan ahead all Operations activities
• Previous operational experience and management of teams within MPF, Funds and Trust Operations
• Review and update operations’ booking, procedures and control
• Ensure all mandatory training (e.g. Sanctions and AML) are completed by staff in accordance with Head Office/regulatory requirements
• Plan the career development for staff in order to meet the department goal
• Hire and retain staff with career goals and progressions clearly defined and appraised

Other Information:
• Minimum 7-12 years’ experience in Operations directly related to the MPF / ORSO industry within in corporate banking/ insurance/ wealth management.
• At least 4+ years of management experience and supervision experience
• Strong strategic planning, analytical and process improvement capabilities with accomplishment of efficiency gains/cost savings
• Exceptional written and verbal communication skills. Ability to effectively interact with all levels of the organization including senior management
• Excellent decision-making, problem solving and organization skills with the ability to multi-task in a fast-paced environment
• Ability to build effective relationships internally with multiple business units
• Employee Development - offers feedback, coaches’ employees, reward employees
• Sense of Urgency-meets deadlines, establishes appropriate priority, and gets the job done
• Business Planning and Budget with ability to report variance adjust as needed
• Excellent organizational and leadership abilities
• Fluent in English and Chinese (including Mandarin)

Benefits & Remuneration:
Excellent remuneration including group benefits will be offered and will be commensurate according to experience and candidate’s track record.

A stable, steady hours 5 days week environment.
Excellent career growth potential throughout the group

How to Apply:

Please send an up to date resume to Chloe Miao at:

cm AT harbridgepartners DOT com

Please do call Chloe Miao or Edward Chen on +852 2523 9955 at any time for further insights.

Please feel free to call Chloe on 2523 9955 for further in-depth information on this opportunity or just email your updated resume directly to: 

[via CTgoodjobs Apply Now ]



We shall endeavour to reply to all relevant applications within 24 hours.

More job information
Job ref no. CT3118919-01#0029
  • N/A
Job Function
  • Central
  • Sheung Wan
Employment Term
  • Full-time
  • 7 years - 12 years
Career Level
  • Senior management level
  • Degree