Posted on 2022-10-05
Swire Hotels

Mr & Mrs Fox - Guest Coordinator 餐廳款接員

Swire Hotels

We are looking for a Guest Coordinator to join our Restaurants & Bar team.

You can create result with us using your expertise to…

  • Update and maintain guest database system according to standard.
  • Manage and control all reservations and guest coordination.
  • Ensure all customer contact is handled politely and efficiently, ascertaining and accurately meets their needs.
  • Acknowledge, welcome and be a great first impression to all guests.
  • Handle complaints from guests and seek assistance if necessary.

You can go that extra mile by using your skills and qualities including…

  • Experience: Minimum 2 years in F&B experience is preferred.
  • Education: Diploma or above. Graduate from technical college or hotel school is preferred.
  • Skills: Excellent command of both written and spoken English, as well as Cantonese. Strong interpersonal and communications skills, outgoing and people orientated.
  • Personality: Creative, presentable and self-motivated with a fun and positive personality.
  • Extra Awesome: Very flexible and able to adapt to different situations, taking enjoyment from everyday being different. Able to work well under pressure.

With great expectations come great rewards. A range of perks is offered in addition to our competitive packages because happy employees make for a happy company! You can…

  • Get here quickly thanks to our highly accessible location next to MTR Station.
  • Enjoy an appreciative & supportive culture that allows you to be your best self.
  • Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!
  • Enjoy tons of learning opportunities for you to upskill yourself.
  • Enjoy an environment that treasure your well-being & lifestyles.
  • Enjoy attractive benefits (including 5-day work week) and excellent career development opportunities.

Want to be one of us? Please send us your CV.

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.


Swire Properties Hotel Management Limited

More job information
  • 5-day week
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Family medical plan
  • Flexible working hours
  • Free duty meal
  • Insurance plan
  • Medical plan
  • Special / extra leave
  • Transportation allowance
Job Function
  • Quarry Bay
Employment Term
  • Permanent
  • Full-time
  • 2 years - 5 years
Career Level
  • Non-management level
  • Diploma or equivalent